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EPALE - Plateforme électronique pour l'éducation et la formation des adultes en Europe

4INC

Italy.
Commencé par | Posté le mar, 09/24/2024 - 10:39

Each partner identifies an institution/office that deals with complex bureaucratic practices with foreign users, such as a registry office or a trade union offices but also hospitals or other institutions working intensively with migrants.

Activities:

1)Preliminary phase:- Interviews- Questionnaires- Mapping of the communication needs and tools

2)Intermediate stage:- Shared solution analysis

3)Final stage:- Creation of a modus operandi or guidelines for dealing with communication difficulties- Staff training courses

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The problem:

  • -Very strong language barriers that hinder the work of practitioners
  • Few tools and few solutions adopted to mitigate barriers and improve public bodies services
  • Poor sensitivity to the language problem 
  • Sense of dissatisfaction of public workers who suffer the consequences of lack of sensitivity to the problem
  • Sense of helplessness of practitioners who would like to explore the issue and find solutions to the daily language problem

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Stakeholder:

  • Involved public bodies (will resolve language issues and benefit from related benefits - improved services; faster delivery; reduced staff stress; quality services and support; competent staff)
  • (indirect) the migrant communities who benefit from better communication possibilities, gain trust in the host structures and, consequently, social inclusion is strengthened
Partnership Details
Type de message
Erasmus+ Small-scale partnership (Key Action 2)
Date de publication
Demande valable jusqu’à
Contact
Ilaria MOLENDI
Je recherche…
Adult education provider
National, Regional or local government organisation
Organisation specialised in learning or career guidance
Research organisation or a think-tank
Media organisation specialised in adult education
EPALE National Support Service
Other
Looking for new consortium members
No
Pays
Europe
Albania
Andorra
Austria
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
North Macedonia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Fédération de Russie
Saint-Marin
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
England
Northern Ireland
Scotland
Wales
North America
Mexique
Jamaïque
Honduras
Haïti
Nicaragua
Panama
United States
Saint-Vincent-et-les-Grenadines
Sainte-Lucie
Saint-Christophe-et-Niévès
Guatemala
Grenade
Belize
Barbados
Bahamas
Antigua-et-Barbuda
Canada
Costa Rica
El Salvador
République dominicaine
Dominique
Cuba
Anguilla
Océanie
Australie
Timor-Leste
Vanuatu
Tuvalu
Tonga
Îles Salomon
États fédérés de Micronésie
Îles Marshall
Kiribati
Fidji
Nauru
Nouvelle-Zélande
Samoa
Papouasie-Nouvelle-Guinée
Palaos
Amérique Du Sud
Suriname
Pérou
Paraguay
Uruguay
Venezuela
Guyana
Ecuador
Argentina
Bolivie
Brazil
Colombie
Chili
Afrique
Algeria
Angola
Bénin
Botswana
Burkina Faso
Burundi
Cap-Vert
Cameroun
République centrafricaine
Tchad
Comores
République du Congo
Djibouti
Egypt
Guinée équatoriale
Érythrée
Éthiopie
Gabon
Gambie
Ghana
Guinée
Guinée-Bissau
Ivory Coast
Kenya
Lesotho
Libéria
Libya
Madagascar
Malawi
Mali
Mauritanie
Maurice
Maroc
Mozambique
Namibie
Niger
Nigeria
Rwanda
Sao Tomé-et-Principe
Sénégal
Seychelles
Sierra Leone
Somalie
Afrique du Sud
Soudan du Sud
Soudan
Swaziland
Tanzanie
Togo
Tunisie
Ouganda
Zambie
Zimbabwe
Antarctique
Asia
Afghanistan
Arménie
Azerbaïdjan
Bahreïn
Bangladesh
Bhoutan
Cambodge
Chine
Géorgie
India
Indonésie
République islamique d’Iran
Iraq
Israël
Japan
Jordanie
Kazakhstan
République populaire démocratique de Corée
Koweït
Kirghizstan
République démocratique populaire lao
Liban
Malaisie
Maldives
Mongolie
Myanmar
Népal
Oman
Pakistan
Palestine
Philippines
Qatar
Arabie saoudite
Singapour
Sri Lanka
République arabe syrienne
Tadjikistan
Thaïlande
Türkiye
Turkménistan
Émirats arabes unis
Ouzbékistan
Viêt Nam
Yémen
Langue(s)
Anglais
Sujet
Inclusion, promoting equality and non-discrimination
Bridging intercultural, intergenerational and social divide