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HOW TO TEACH TECH ICT TO SENIORS

According to the results of a recent research published in 2018 and the objective of which was to identify and conceptualize barriers and strategies for effective implementation of information communication technology (ICT) training for older adults revealed older adults’ reluctance, lack of affinity, fears and socio-contextual attributes as barriers to overcome with ICT training (Arthanat et. al, 2018). Chiu (2019) claims that teaching elderly technology requires different education pedagogy. Mayhorn et al (2004) state that many people prefer smaller classes, but elderly particularly like small class sizes for teaching technology. Arthanat et. al (2018) assert that a major precursor to imparting digital literacy and skills in older adults who lack ICT exposure is to help them overcome deep-seated attitudinal and socio-contextual barriers through a one-on-one approach. 

According to Vesanen et. al (2019) golden rules for teaching smart seniors are as following: 
1. Be patient: learning takes more time and effort when you are older,
don’t lose your temper.
2. Be calm: use a calm voice to explain, don’t create unnecessary panic,
speak slowly enough.
3. Be supportive: it may take more than one or two trials before learning
how to use something new.
4. Choose a quiet space without disturbances.
5. Take time: ensure that you have enough time to teach things properly.
6. Keep it simple: use common words, not slang nor too complicated
terms.
7. Focus on one thing at a time: don’t complicate learning by concentrating
on many things at the same time.
8. Use an audible voice; speak clearly and make sure you are understood.
9. Do your homework first: ask what the concrete goals for learning are,
and make sure that you have the needed skills and knowledge yourself.
10. Repeat: repeat as many times as possible.
11. Check what has been learnt: make questions, practice and ask to see
what has been learnt.
12. Respect: don’t be arrogant and condescending.
13. Keep an open mind: don’t be judgmental and underestimate anyone’s
abilities.
14. Be flexible: it may take some time and effort to learn new things.
15. Keep the learning sessions short enough: learning takes time.
16. Be kind!
17. Be polite!
18. Have fun: enjoy the time you spend together!

REFERENCES

Sajay Arthanat, Kerryellen G. Vroman, Catherine Lysack & Joseph Grizzetti (2019) Multi-stakeholder perspectives on information communication technology training for older adults: implications for teaching and learning, Disability and Rehabilitation: Assistive Technology, 14:5, 453-461, DOI: 10.1080/17483107.2018.1493752.

Ching-Ju Chiu, Wan-Chen Tasi, Wan-Lin Yang, Jong-Long Guo. (2019). How to help older adults learn new technology? Results from a multiple case research interviewing the internet technology instructors at the senior learning center, Computers & Education,
Volume 129, Pages 61-70, https://doi.org/10.1016/j.compedu.2018.10.020.

Mayhorn, C. B., Stronge, A. J., McLaughlin, A. C., & Rogers, W. A. (2004). Older adults, computer training, and the systems approach: A formula for success. Educational Gerontology, 30(3), 185-203.

Vesanen, Katriina; Heikola, Anne; Kummel, Maika; Eloranta, Sini. (2019). Tips for Teaching Technology to Seniors A Pedagogical Guide. Turku University of Applied Sciences. http://julkaisut.turkuamk.fi/isbn9789522167439.pdf

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