Right from its inception, the Aspena Language School has profiled itself as an alternative language centre for demanding clients. The key to its success primarily lies in performing a detailed customer needs analysis and adopting an individual approach throughout the course of study programmes. We were among the first to start offering courses in small groups with attendance starting from as few as 3 students. This allows students sufficient room to express themselves independently while also making it possible to adopt an individual approach during the class. We teach English as well as many other languages (German, Czech for foreigners, French, Italian and many others).