Event Details
5 Jan
2020

Course 3: Quality Assurance: Improving Public/private Organizations through Self-Assessment

Greece
Thessaloniki
to

Course 3: Quality Assurance: Improving Public/private Organizations through Self-Assessment

5 days, ERASMUS+ KA1 Training Course in Thessaloniki/Chania/Athens: depends on the participants’ number. Minimum participants number 7 & maximum 15

1. 21 th to 25th of September 2020, Thessaloniki/Athens/Chania,

2. 20th to 24th of September 2021, Thessaloniki/Athens/Chania,

FEES 390€

Course Overview:  More than ever before, administrations in public and private sector, all cross Europe, face the challenge to demonstrate and improve their added value. Especially, in these times of socio-economic crisis and austerity, the policy effectiveness, operational performance and quality of public services are crucial factors in responding to the changing needs and expectations of citizens and enterprises. Numerous efforts have been undertaken to implement new techniques and methods to improve public/private organizations’ efficiency, effectiveness, economic and social responsibility. Different approaches were launched across all types of public/private organizations and in all sectors, at the European, national, federal, regional and local level. In this direction self evaluation is the first step and Common Assessment Frame (CAF) is an easy and useful tool. Also will be discussed the ISO (International Standardization Organization) as a second level evaluation and certification/ accreditation procedure.

Course Methodology: The course is based on “learning by doing and reflecting” a training method through various collaborative activities. The content and fundamental information will be introduced through thematic modules within a group instructional setting. The purpose of this manual and guidelines is to support people working in public administrations in their day-to-day journey of delivering a quality service. Case studies and evaluation simulation procedure will be used.

Event Details
Status
As planned
Typ organizatora
Inne wydarzenie
Organiser name
Society in Progress
Dane kontaktowe
Despoina Tousiaki
sip@society-in-progress.eu & d.tousiaki@gmail.com
Liczba delegatów
< 100
Zamierzenia i cele
1. To be the participants in contact with new techniques and methods to improve public/private organizations’ efficiency, effectiveness, economic and social responsibility.
2. to learn about the different approaches were launched across all types of public/private organizations and in all sectors, at the European, national, federal, regional and local level.
3. to understand that the self evaluation is the first step and Common Assessment Frame (CAF) is an easy and useful tool and
4. to discussed the ISO (International Standardization Organization) as a second level evaluation and certification/ accreditation procedure.
Oczekiwane efekty uczenia się
 Learn and integrate the 9 criteria and 29 sub-criteria in our organization
administration system, aiming at a higher maturity level and the continuous
improvement
 theoretically and experientially learning, about how to introduce public
administrations into the field of quality management, culture of excellence and their
principles
 familiarization with the measure your own progress procedure and design the suitable
improvement actions
 self-assessment of a public/private organization facilitation in order to obtain a
diagnosis and a definition of improvement actions
 to help out the promotion of peer review and bench learning within the staff and
between organizations
 acquisition of a common language that allows staff and managers in an organization
to discuss
 Support continual professional development, revise and develop key competences,
build confidence in promoting innovative pedagogies that are responsive to mixed
ability classes
 Meet colleagues of different nationalities within the EU, engage in cross-cultural
learning experience, exchange ideas and build a network for future international
cooperation.
 Enrich communication skills, improve foreign language competencies, broaden
professional vocabulary and promote EU’s broad linguistic diversity.
Uznawanie / zaświadczenie o udziale i/lub efekty uczenia się
Europass Certification
Koszty udziału
Tak

Have an event in mind?

Nie wahaj się! Kliknij na poniższy link i dodaj wydarzenie!

Najnowsze dyskusje

Dyskusja EPALE: Sztuczna inteligencja a edukacja dorosłych

Sztuczna inteligencja w edukacji dorosłych: pomoc czy przeszkoda dla dorosłych słuchaczy?

Więcej

Dyskusja EPALE: Aktywne starzenie się i życiowe zmiany

W jaki sposób edukacja międzypokoleniowa może pomóc w aktywnym starzeniu się i życiowych zmianach?

Więcej

Dyskusja EPALE: Blended learning w edukacji dorosłych

W czwartek 26 listopada 2020 r., od godz. 10.00 do 16.00, EPALE będzie gospodarzem internetowej dyskusji na temat blended learning w edukacji dorosłych. Dyskusja będzie miała zupełnie nowy format, zaczynając od 30-minutowej transmisji na żywo, której towarzyszyć będzie rozmowa w formie komentarzy na platformie.

Więcej