National Adult Literacy Agency (Nala) and Social Justice Ireland are running 'Delivering a literacy-friendly service'. 

Aims

• Explain what literacy is, its causes, effects and the extent of literacy issues
• Explore how you identify and respond in a sensitive way and deliver a literacy-friendly service
• Learn and apply some practical plain English guidelines in your work
• Identify practical strategies to communicate more clearly
• Encourage discussion, participation, and brainstorming of other effective ways to communicate

Location

Carmelite Community Centre, Aungier Street, Dublin, Ireland

Booking

Places can be reserved here.