- Explain what literacy is, its causes, effects and the extent of literacy issues
- Explore how you identify and respond in a sensitive way and deliver a literacy-friendly service
- Learn and apply some practical plain English guidelines in your work
- Identify practical strategies to communicate more clearly
- Encourage discussion, participation, and brainstorming of other effective ways to communicate
Carmelite Community Centre, Aungier Street, Dublin, Ireland
Places can be reserved here.