Skip to main content
Event Details
5 Jan
2020

Course 3: Quality Assurance: Improving Public/private Organizations through Self-Assessment

Greece
Thessaloniki
to

Course 3: Quality Assurance: Improving Public/private Organizations through Self-Assessment

5 days, ERASMUS+ KA1 Training Course in Thessaloniki/Chania/Athens: depends on the participants’ number. Minimum participants number 7 & maximum 15

1. 21 th to 25th of September 2020, Thessaloniki/Athens/Chania,

2. 20th to 24th of September 2021, Thessaloniki/Athens/Chania,

FEES 390€

Course Overview:  More than ever before, administrations in public and private sector, all cross Europe, face the challenge to demonstrate and improve their added value. Especially, in these times of socio-economic crisis and austerity, the policy effectiveness, operational performance and quality of public services are crucial factors in responding to the changing needs and expectations of citizens and enterprises. Numerous efforts have been undertaken to implement new techniques and methods to improve public/private organizations’ efficiency, effectiveness, economic and social responsibility. Different approaches were launched across all types of public/private organizations and in all sectors, at the European, national, federal, regional and local level. In this direction self evaluation is the first step and Common Assessment Frame (CAF) is an easy and useful tool. Also will be discussed the ISO (International Standardization Organization) as a second level evaluation and certification/ accreditation procedure.

Course Methodology: The course is based on “learning by doing and reflecting” a training method through various collaborative activities. The content and fundamental information will be introduced through thematic modules within a group instructional setting. The purpose of this manual and guidelines is to support people working in public administrations in their day-to-day journey of delivering a quality service. Case studies and evaluation simulation procedure will be used.

Event Details
Status
As planned
It-tip ta' organizzatur
Avveniment ieħor
Organiser name
Society in Progress
Dettalji ta' kuntatt
Despoina Tousiaki
sip@society-in-progress.eu & d.tousiaki@gmail.com
Numru ta' delegati
< 100
Miri u objettivi
1. To be the participants in contact with new techniques and methods to improve public/private organizations’ efficiency, effectiveness, economic and social responsibility.
2. to learn about the different approaches were launched across all types of public/private organizations and in all sectors, at the European, national, federal, regional and local level.
3. to understand that the self evaluation is the first step and Common Assessment Frame (CAF) is an easy and useful tool and
4. to discussed the ISO (International Standardization Organization) as a second level evaluation and certification/ accreditation procedure.
Riżultati tat-tagħlim mistenni
 Learn and integrate the 9 criteria and 29 sub-criteria in our organization
administration system, aiming at a higher maturity level and the continuous
improvement
 theoretically and experientially learning, about how to introduce public
administrations into the field of quality management, culture of excellence and their
principles
 familiarization with the measure your own progress procedure and design the suitable
improvement actions
 self-assessment of a public/private organization facilitation in order to obtain a
diagnosis and a definition of improvement actions
 to help out the promotion of peer review and bench learning within the staff and
between organizations
 acquisition of a common language that allows staff and managers in an organization
to discuss
 Support continual professional development, revise and develop key competences,
build confidence in promoting innovative pedagogies that are responsive to mixed
ability classes
 Meet colleagues of different nationalities within the EU, engage in cross-cultural
learning experience, exchange ideas and build a network for future international
cooperation.
 Enrich communication skills, improve foreign language competencies, broaden
professional vocabulary and promote EU’s broad linguistic diversity.
Rikonoxximent / ċertifikazzjoni tal-parteċipazzjoni u/jew riżultati tat-tagħlim
Europass Certification
Ħlas mitlub għall-attendenza
Iva

Ara li jkollok avveniment f’moħħok?

Toqgħodx lura milli tagħmel dan! Agħfas il-link t’hawn taħt u ssuġġerixxi avveniment issa!

L-aħħar diskussjonijiet

EPALE 2021 Thematic Focuses. Let's start!

We invite you to enrich what is set to be an intense year ahead with your contributions and expertise! Let's start by taking parto in this online discussion. The online discussion will take place Tuesday 9 March 2021 from 10 a.m. to 4 p.m. CET. The written discussion will be introduced by a livestream with an introduction to the 2021 Thematic Focuses, and will be hosted by Gina Ebner and Aleksandra Kozyra of the EAEA on the behalf of the EPALE Editorial Board.

More

Diskussjoni ta’ EPALE: Il-forniment ta’ tagħlim ta’ ħiliet bażiċi

Il-ħiliet bażiċi huma trasversali. Dawn mhumiex rilevanti biss għall-politika edukattiva, iżda huma rilevanti wkoll għall-politiki tal-impjiegi, tas-saħħa, soċjali u ambjentali. Il-bini ta’ miżuri ta’ politika koeżivi li jappoġġjaw lill-persuni bi ħtiġijiet bażiċi ta’ ħiliet huwa meħtieġ mhux biss biex il-Perkorsi ta’ Titjib tal-Ħiliet ikunu suċċess, iżda wkoll biex jgħinu fil-bini ta’ soċjetajiet aktar reżiljenti u inklużivi. Id-diskussjoni online se ssir f’din il-paġna fis-16/17 ta’ Settembru bejn l-10:00 u s-16:00 CET u se tkun immoderata mill-Koordinaturi Tematiċi ta’ EPALE tal-EBSN

More