European Commission logo
Crea un account
Partnership Details

PArtners for the Course 3: Quality Assurance: Improving Public/private Organizations through Self-Assessment

Iniziato da | Pubblicato il Dom, 12/06/2020 - 23:58

Course Overview

More than ever before, administrations in public and private sector, all cross Europe, face the challenge to demonstrate and improve their added value. Especially, in these times of socio-economic crisis and austerity, the policy effectiveness, operational performance and quality of public services are crucial factors in responding to the changing needs and expectations of citizens and enterprises. Numerous efforts have been undertaken to implement new techniques and methods to improve public/private organizations’ efficiency, effectiveness, economic and social responsibility. Different approaches were launched across all types of public/private organizations and in all sectors, at the European, national, federal, regional and local level. In this direction self evaluation is the first step and Common Assessment Frame (CAF) is an easy and useful tool. Also will be discussed the ISO (International Standardization Organization) as a second level evaluation and certification/ accreditation procedure.

Course Methodology

The course is based on “learning by doing and reflecting” a training method through various collaborative activities. The content and fundamental information will be introduced through thematic modules within a group instructional setting. The purpose of this manual and guidelines is to support people working in public administrations in their day-to-day journey of delivering a quality service. Case studies and evaluation simulation procedure will be used.


5 days, ERASMUS+ KA1 Training Course in Athens:

  1. 18th to 22th of October 2021, Athens,
  2. 7th  to 11th  of March 2022, Athens

PIC:913503806  and OID:E10079651

FEES 390€

Minimum participants number 7 & maximum 15


Partnership Details
Post type
Richiesta valida fino a
Lun, 01/31/2022 - 23:00
Sto cercando…
National, Regional or local government organisation
Organisation specialised in learning or career guidance
Adult education provider
Primary and Secondary school teachers, Environmental issues servants/supervisors/teachers/trainers

Register your organisation

Aggiungila sul nostro sito web! Clicca sul link e aggiungi la tua organizzazione!

Want your own space?

Vuoi discutere le tue idee con altri in privato?