Part II: Interview with an employee of United Call Centers Kft.
Persuasive communication techniques combined with credible presence? Find out what learning opportunities a company can offer to ensure the preparedness of its customer service colleagues.
The Hungarian and German EPALE National Support Services have launched a joint thematic week with a focus on workplace learning. EPALE Ambassador in Hungary Annamária Kiss conducted a series of interviews with five organisations that make great efforts to train their employees.