The Flanders Social and Economic Council (SERV) focuses on the theme of digitization. After all, not only the technologies used are changing, but also tasks and jobs, skills and competences, work forms and work formulas, revenue models and organizational structures are evolving. That is why the social partners published a vision paper and action plan as a start for a digital policy agenda for Flanders. The action plan contains recommendations and actions for the Flemish Government in seven areas. On the meeting day "Literacy at work: w @ is d @?" on November 8, 2019 in Brussels Mieke Valcke from the SERV told more about the plan.