Interview with Rafał Lis, Volunteering Officer and Accessibility Coordinator at the Emigration Museum in Gdynia. How does he define accessibility in a cultural institution and why is this issue so important? How should cultural institutions meet the needs of people with disabilities? How can they implement accessibility in practice? How does the issue of accessibility look, both in Poland and worldwide? Are there any countries that could be set as a model? Who should we emulate?