The Practitioner's toolkit presents concepts and tools for public employment services (PES) to assess needs and strengthen the career guidance and lifelong learning system and services.
Which services should be offered to people at different stages of a lifecycle? Which partners can PES cooperate with? This and other questions are answered in the Practitioner's toolkit. Moreover, it provides a template for drafting an action plan. It uses instruments like forecasting, partnership building, collaboration with employers, a multi-channelling approach, staff monitoring and capacity building.