Digital Economy and Society Index (DESI) 2020 reveals the need for digital skills training in the EU:
'Digital skills are the backbone of the digital society. They enable people to use digital services and engage in activities online, especially when mobility is restricted. The coronavirus crisis has shown that adequate digital skills can empower citizens to access crucial information and services. In the current circumstances, it is particularly relevant to staff working in healthcare systems and public servants as well as to teachers and professors and their students. Basic and advanced digital skills need to be strengthened in school curricula across the academic offering in EU Member States. Similarly, digital skills are essential for the effective use of solutions for distance learning, including support to schools and families, with particular attention to those at risk of social exclusion (e.g. by making hardware equipment as well as training available).
In the past year, there was a slight improvement in internet user skills (at least basic digital skills) and somewhat greater progress in advanced skills (ICT graduates and ICT specialists). In 2019, the percentage of people that have at least basic digital skills reached 58% (up from 55% in 2015). A large part of the EU population, however, still lacks basic digital skills, even though most jobs require such skills. In 2018, some 9.1 million people worked as ICT specialists across the EU, 1.6 million more than 4 years earlier. Nevertheless, there remains a shortage of ICT specialists on the labour market: 64% of large enterprises and 56% of SMEs that recruited ICT specialists during 2018, reported that vacancies for ICT specialists are hard to fill. The problem is even more widespread in Romania and Czechia, where at least 80% of enterprises that either recruited or tried to recruit ICT specialists reported such difficulties. There is also a gender balance issue as only one in six ICT specialists is female. Overall, in the Human capital dimension of the DESI, Finland, Sweden and Estonia are the most advanced'.