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Plataforma electrónica dedicada a la enseñanza para adultos en Europa


Sala de prensa

Meeting of the Inter-institutional Working Group on Quality Management

Idioma: EN

The inter-institutional working group has been set up with the aim of exchanging knowledge in the area of ​​quality management and providing expert support to institutions through mentoring. Thus, the Quality Management Group has developed Methodological Guidelines for the Implementation of ISO Standards in Public Administration, User Satisfaction Survey Guidelines and Employee Satisfaction Survey Guidelines.

The next meeting was agreed for September 2019 with the aim of preparing a conference on quality management.

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