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Methods and tools to train hospitality professionals in adopting a sustainable development approach

25/02/2020
von Hélène Paumier
Sprache: EN
Document available also in: FR DE

[Translation (French - English) : EPALE France]

Green Guest is an Erasmus + project for the hospitality industry that uses a comprehensive approach to combine environmental, professional and training issues, including professional role-playing (apprenticeship). It is supported by the GIP-FCIP of the Caen regional education authority.

  

 

The project brings together vocational high schools, a university, restaurant and hotel associations, adult education centres, a non-governmental organisation and a digital marketing company from five European countries: Poland, Italy, Estonia, Hungary and France.

 

The goal of Green Guest is to act on the three aspects of sustainable development in the hospitality sector: social, environmental and economic, by developing specific activities through vocational education and training. Two main objectives have led to the creation of tools:

 

- Developing sustainable practices in the profession through training and upgrading the skills of the current and future workforce by promoting learning through work experience.

 

Promoting jobs in the hotel sector that suffer from a bad image and motivating individuals to enter this profession (using sustainable development as a lever and motivation to join this professional sector).

 

In response to these objectives, the members of the consortium have created and made available a number of tools for trainers. An explanation of how to use these tools is presented in an educational guide. The guide provides a standard pedagogical basis for dealing with sustainable development issues and achieving the hotel industry's objectives in this area. It is designed to accompany trainers and tutors throughout the training. It also aims to help trainees and other learning staff (levels 3 and 4 of the European Qualifications Framework) by giving them the opportunity to learn more about sustainable development issues. The guide is in line with the European Qualifications Framework (EQF) focusing on knowledge, skills and competences.

The Green Guest training process is based on a variety of learning methods, including online training, face-to-face training, and professional role-playing. The consortium has therefore worked on the development of training tools using these methods:

 

   

A Serious Game online: a trainee seeking an internship in sustainable development in an ideal establishment - the "GREEN HOTEL"

The serious gaming is an essential part of this training process. The learner is Marco Greenhope. He is looking for an internship in a truly eco-friendly hotel. Clara, the hotel owner will check if Marco is as interested and enthusiastic about the subject of sustainable development as he claims to be. At the beginning of the visit, she will ask him some questions on the general principles of sustainable development. Afterwards, he will be allowed to visit the different parts of the hotel: the kitchen, the rooms, the garden, the spa, the entrance hall. ...

  

  • 8 case studies offering training activities based in eight European institutions - in Estonia, France, Hungary and Italy - all actively engaged in sustainable development.

 

  • Reference documents for internship reports and company visits related to sustainable development.

 

 

Instructions: during your internship, answer the following questions, giving examples of the company’s sustainable initiatives. If you cannot find an appropriate example, you could perhaps give the reason for this. E.g. the investment required would be too costly, the company has thought about it but has not yet acted, the company does not see the need to do so, other (please specify).

 

ENERGY

1. What actions have been undertaken to reduce energy consumption? Please give details.

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If you cannot find any examples, perhaps you could explain why.

eg.       the investment required would be too costly

            the company has thought about it but has not yet acted

            the company does not see the need to do so

            other: ………………………………………………………………………………………………………………

WATER CONSUMPTION

2. What actions have been undertaken to reduce water consumption? Please give details.

……………………………………………………………………………………………………………………………………

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  • Instructions for implementing a "green challenge"This is a training activity (a sort of competition) that puts the learners in practical situations and in competition to apply the precepts of sustainable development in the kitchen and in the dining room.

 

  • A video animation. The aim of this video animation is to promote the involvement of the hotel industry in a sustainable development approach by showing that more and more actors in the sector are taking a green approach in view of climate issues. It explains the reasons for such an approach, the steps to take in order to go further, and what the benefits are for companies and customers.

 

Would you like to know more about the "Green Guest" project? Ask your questions in the comments section.

 

 

You might be interested in these other articles: 

Tools and resources for submitting an Erasmus+ project


 

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